Telephony is the technology associated with the electronic transmission of voice, fax or other information between distant parties using systems historically associated with the telephone. Basic telecommunication options include: basic telephones, business phone systems, and VOIP phones (Voice Over Internet Protocol).
Worldlink partners with many manufacturers, solutions providers and end users for the installation, support and maintenance of Telephony Systems and related equipment. Applicable store environments include: new construction, remodels, technology refreshes and ongoing service and maintenance. By engaging with Worldlink, your technology deployment specialists, we will assist in determining the correct needs and services for a successful deployment. Each project lifecycle will be uniquely tailored to fit the chosen technology and environment. Worldlink services include:
- Project Management – Engage single point of contact for all aspects of the project, interface with all required parties, assist client in determining project requirements such as scope and schedule
- Staging & System Integration – Coordinate acquisition of required hardware, manage inventory, kit and integrate as required, software loads, test and burn-in
- Logistics Management – Provide just in time delivery to each location to minimize impact to business
- Site Survey – Conduct pre-installation site survey to determine: available power, connectivity requirements, environment (available space, access issues)
- Cabling Infrastructure – Installation of all required: power, data and voice cabling
- Equipment Installation – Installation of switches, servers, voicemail, intercom, paging, phone systems, handsets
- Test and Turn-up – Work closely with client to confirm required connectivity and operability
- Maintenance – Provide post installation maintenance of hardware and cabling: reactive services, preventative maintenance, SLA, parts depot
