Retailers are not only fighting for market share with traditional brick-and mortar competitors, but also against the ever-growing industry that is e-commerce. Providing a seamless, omnichannel presence between physical stores and online shopping is more important than ever as customers are increasingly looking for unique and personalized shopping experiences. Beacons, traffic counters and loyalty programs help to provide relevant, real-time information to customers and retailers alike and can also help to reduce wait times at checkout. Mobile POS continues to grow as well, which can also help to speed up the painful checkout process. These systems are supported by wireless networks within the store, which can also be used to provide customers with WiFi access to further engage with your brand and improve their experience in your stores. Just as with styles and trends, technology is always changing. Missing the boat on the next big thing might just be the difference in staying relevant with your customers.
The lines between restaurant types are becoming blurry. Quick service restaurants are providing healthier options and higher quality ingredients to compete with fast casual, who are doing much of the same to compete with classic casual dining establishments. These factors have created a need to create unforgettable dining experiences for any type of dining establishment. Tabletop kiosks and standalone kiosks allow patrons to request additional menu items and pay at their table, while also allowing greater customer control and meal customization. They can also create improved turnover rates and aid in staffing. In addition to fighting competition, restaurants must also fight the increasing regulations placed on the industry. Digital signage and menu boards can aid in this, also allowing for greater communication and transparency for patrons. Any way you slice it, adding technology to your locations is a recipe for success.
Why leave the house when I can buy my groceries with the click of a mouse? Hungry people are asking this at an increasing rate, and it is up to the grocery industry to erase it from their minds by creating desirable shopping experiences in their brick-and-mortar stores. Technology can provide such tremendous value to customers that they will never think of buying groceries online. Self-checkout kiosks allow customers to get in and out of stores more quickly and efficiently. Other kiosks offer services like health assessment, movie rentals, gift card purchasing, etc. which can turn your store into a one-stop-shop. Improved store navigation through the use of apps and tablets create a more personalized customer experience, and digital signage can offer customers deals and information. Keeping loyal customers is the key to success, and technology will help to feed that loyalty and keep your customers hungry to return.
Oem’s / Var’s
There has never been a time in which technology solutions have been as desirable and necessary as they are today. End users in every industry are looking for ways to provide an improved customer and employee experience, increase efficiency, and have a positive impact on their bottom line. Both software and hardware solutions can help to achieve these goals, and a smooth deployment will ensure that their implementation is met with success.
It is imperative for financial institutions to maintain transparency and effective communication between management and staff, as well as with their clients. In-branch digital signage and mobile apps allow for banks to accomplish this with ease, as well as provide entertainment and information to clients waiting to be assisted. With the increased need to remain PCI compliant and protect client data, network security has also become a big issue. Whether creating an improved customer experience or protecting their data, technology is a sound investment for financial institutions.
Classrooms still invoke visions of textbooks, chalkboards, and notebooks in most peoples' minds. However, times are changing and many of the classic classroom necessities are being replaced by new technologies and devices. Digital whiteboards, handheld devices, and computers are replacing the relics of the past, creating a more efficient and effective learning environment. Campus-wide communication has increased through digital signage, kiosks, and apps. Of course, none of this could be possible without a stable network and plenty of bandwidth which means a larger and faster network is a necessity. Schools need to embrace the benefits of technology quickly or they will risk failing.
Healthcare offices and hospitals have been leveraging medical technology for years to keep people healthy. However, keeping patients happy is just as important, and new technologies outside the realm of medicine are aiding in that. Medical establishments can often be mazes that are easy to get lost in both physically and mentally, and these new technologies are increasingly combating this. Digital signage can aid in communication throughout the facility, as well as providing wayfinding services allowing patients to get where they need to be. Patient information kiosks and digital concierges allow them to access their health records, as well as sign in or check in. Wireless networks in waiting rooms allow patients to be entertained throughout the downtime between arriving and being seen by a doctor. You keep your patients healthy, let technology keep them happy and coming back.