PTIconnect allows our engineers the ability to quickly and efficiently provide remote support to your staff. Located at www.pticonnect.net, this web-based remote support tool allows our support engineers the ability to take remote control of user desktops, laptops, and mobile devices. It ensures rapid response and issue resolution for the end-users we support.
- Windows, Mac, and Linux
- Apple iOS and Android mobile devices
- AES-256 Encryption
- One-time, secure access codes provided to your user
- Hosted in our secure, private cloud