Every day, doctors’ offices and hospitals are inundated with people; patients waiting to be seen, guests visiting loved ones, doctors hustling through hallways to make their next diagnosis. In order to keep things running smoothly, efficiency is key. Digital signage offers healthcare facilities a means to maximize efficiency by streamlining the transfer of information throughout the many divisions and at various steps of the healthcare experience. This technology is visually dynamic, engaging, and flexible. When taken advantage of, digital signage can revolutionize the way the way the healthcare industry communicates.
Here are four ways healthcare facilities can use digital signage and kiosk technology in their daily operations, delivering relevant and specific content to each of its audiences.
Waiting Room Displays
Patients spend a substantial amount of time in waiting areas. Digital signage can make that wait time more enjoyable. In addition to providing entertainment, these displays can distribute important information regarding news, health and wellness, and policies. Many facilities often use this time to share their own promotional content. In larger facilities, this content can be tailored to the specific department in which it appears.
Patient Registration and Check-In Kiosks
Many industry professionals are trading in patient intake forms in favor of a more digital solution; self-service kiosks. These kiosks give patients the ability to check in upon arrival, fill out new patient profiles, update insurance information, and schedule future appointments. Not only does this free staff up to handle more pressing matters, but it does away with hard-copy medical documents which frees up valuable space and makes it easier to transfer files and information between facilities. It also speeds up the check-in process, reducing patient wait times. It is essential to ensure that all information input into registration and check-in kiosks must be extremely secure and in compliance with HIPAA regulations.
Digital signage displays and wayfinding kiosks can help patients and visitors find their way around quickly and easily, improving patient satisfaction and increasing the chances that they will arrive at their appointment on schedule. Digital maps and directories can be updated remotely, making it easy to manage a network of displays from a central location. These technologies even allow for mobile integration, giving visitors the ability to download specific information straight to their phone.
Because medical facilities are such dynamic workplaces, it can be challenging for staff to stay updated on internal news. Digital signage is an ideal way to keep staff members informed about upcoming meetings, events, schedule changes, and other important information. It makes it possible for health care facilities to communicate with their staff in real-time without disrupting day-to-day responsibilities.
Through correct planning and implementation, digital signage can deliver the necessary information needed by hospital visitors, patients, and staff in a timely and effective manner. To learn more about the technology trends leading the healthcare industry or to find out how Worldlink can help you leverage digital signage within your facility, explore our website or follow us on LinkedIn!