How To Ensure Success With BOPIS
This month, we’ve been focusing on the “Buy Online, Pick Up In-Store” model, also known as BOPIS. The concept, which emphasizes consumer convenience to help brick … Read More
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Artificial Intelligence: What It Means For Restaurant IT
The rise of artificial intelligence has been swift. Once thought of as a pipe dream, 2021 has marked some of the biggest advances in its implementation … Read More
How Technology Is Improving The Quick-Service Dining Experience
Quick-Service is getting personal! The casual dining industry is exploring new ways to use technology to create a highly intimate customer experience, turning fast food into … Read More
Four Things that Five Guys is Getting Right
To wrap up this month’s focus on individual retailers and restaurants and what they’re doing right, we want to take a closer look at one restaurant … Read More
Four Innovative Ways Restaurants Are Winning With Kiosks
Many restaurants and fast-food establishments alike have made moves to incorporate self-service kiosks into their business model. While only a fraction of restaurants actually use the … Read More
Convenience Stores, Technology, and the Wawa Experience
The main selling point of convenience stores is just that – convenience. These retailers offer consumers a one-stop-shop, an opportunity to grab a coffee and snack … Read More
Why Retailers Need A Strong IT Infrastructure
Retailers are always looking for new ways to improve customer experiences to stay relevant in an ever-evolving shopping environment. By taking advantage of the latest technologies, … Read More
How IoT Will Revolutionize Starbucks
The “Internet of Things,” better known as IoT, has consistently grown in adoption throughout the tech sector, and more specifically, within the smart home space over … Read More
Take Back Your Customers With Click-and-Collect Kiosks
Many retailers already have a click-and-collect system in place. Click-and-Collect, also called BOPUS (Buy Online, Pick Up in-Store), attempts to cater to customers who either want … Read More
The Customer Journey in IKEA
Three things that most people associate with the iconic Swedish retailer: sleek, modern furniture that requires a bit of DIY, having a branded restaurant on location, … Read More